Tuesday, January 8, 2008


What is CRM?

CRM Stands for “Customer Relationship Management“. CRM is a Process or Methodology used to learn more about customers needs and behaviors in order to develop stronger relationships with them.

It will help together lots of Pieces of information about Customer, Sales, Marketing effectiveness, and responsiveness and Market trends.CRM is the Business Strategy that aims to Understand, Anticipate, and Manage and personalize the needs of an Organizations Current and Potential Customer.

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